What's Really Costing Your Restaurant Money

Twelve problems, backed by real industry data, and the exact part of MAROJA KŌEN that fixes each one.

0%Commission on pickup and self-delivered orders
3–5%Average restaurant profit margin industry-wide
73%Average annual staff turnover, full-service

Delivery Apps Take a Third of Every Order

What each platform charges restaurants on a delivery order today.

DoorDash
15–30%
Uber Eats
20–30%
SkipTheDishes
20–30%
Just Eat
10–33%
Deliveroo
14–30%
MAROJA KŌEN
0%

Ranges reflect published 2026 plan tiers per platform; the low end applies where the restaurant handles its own delivery. MAROJA KŌEN's 0% covers pickup always, and delivery when you use your own drivers. Card processing fees from your payment provider still apply, as with any system.

Keep delivery in-house

Route delivery orders to your own drivers instead of a third-party fleet, and there's no marketplace commission on top of the ones you already run.

Twelve More Problems, Solved

Drawn from industry research and analysis of real Google, Facebook and TripAdvisor reviews.

Slow service loses guests for good

87%won't return after slow service
HospitalityGEM survey

Fix: guests order instantly via Menu Kiosk and MAROJAi.

Wrong orders show up in reviews

24%name incorrect orders as top complaint
Feed It Back review analysis

Fix: every order lands in the POS against the right table, automatically.

Staffing is the #1 challenge again

73%average annual staff turnover
Restaurant365, 2026

Fix: Kiosk and MAROJAi handle ordering without a fully trained server.

Payroll eats hours every week

28–35%of revenue already spent on labor
StealthAgents, 2026

Fix: Clock-In hours flow straight into automated payroll.

Food gets thrown away daily

$104Bin surplus food across US foodservice yearly
ReFED / USDA

Fix: expiry alarms and adjustable portions cut waste at the source.

Language blocks the order

90%+of travellers feel anxious ordering abroad
Goldsmiths, University of London

Fix: Kiosk and MAROJAi order in 7 languages.

Allergy mistakes are a real risk

68%say staff misjudged how serious it was
Food Standards Agency / Allergy UK

Fix: every dish lists allergens and ingredients up front.

A dropped connection halts service

15–25%of revenue lost during a POS outage
Vivant, downtime analysis

Fix: failover keeps the POS running and re-syncs after.

Too many logins, too many tools

5–8separate software tools per location
Chowly, integration research

Fix: five parts, one shared system, one login.

Owners can't see what's working

~50%say their systems aren't fully integrated
Oracle Restaurants, 2026

Fix: Analytics tracks revenue and profit in real time.

Guests wait to ask a simple question

47%call slow service their top frustration
CGA Peach / Zonal

Fix: MAROJAi answers instantly, or calls staff with one tap.

Orders get lost between channels

Kiosk, MAROJAi and servers each keep a separate list
Restroworks, service research

Fix: one POS, one table, every channel feeding it.

Common Questions

How much commission do DoorDash, Uber Eats and SkipTheDishes charge?

DoorDash: 15–30% on delivery, 6% on pickup. Uber Eats: 20–30% on delivery, 7–10% on pickup. SkipTheDishes and other Just Eat-owned platforms: 20–30% on delivery, 10–14% on pickup. Rates vary by plan, region and agreement.

Does MAROJA KŌEN charge commission on pickup or delivery?

No. Pickup is always 0% commission. Delivery is 0% commission when you use your own drivers. Standard card processing fees from your payment provider still apply, as with any system.

Can I use my own delivery drivers instead of a third-party app?

Yes. Orders come straight from your guests and route to your own drivers, so no marketplace takes a cut.

How does MAROJA KŌEN help with allergies and diets?

Every dish lists its allergens and ingredients directly on the Menu Kiosk, with diabetic and health guide modes built in.

Keep More of Every Order You Take

Book a walkthrough and see how MAROJA KŌEN handles ordering, delivery, staffing and reporting, without the commission.